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Aktuelle Informationen rund um das Thema Coronavirus

Latest information about coronavirus

Dear customers,

We are here for you even in the current situation under these difficult conditions. We have created this special page with the most important questions and answers for you. Should anything still be unresolved, please do not hesitate to contact us, we are glad to answer your questions. This page is continuously adapted and supplemented based on the current situation.

Can I contact FLOTT as usual?

Yes - we are available for you as usual during normal business hours. Our business hours as follows:

  • Monday till Thursday: 07:00 - 16:00 clock
  • Friday: 07:00 - 12:30 clock
  • Saturday and Sunday closed

Do you ship as usual?

Yes and No - We deliver to all of our customers as usual. Due to difficult delivery conditions, however, there may be delays in delivery - in such cases we ask for your understanding.

Tax Reduction Information

The Bundestag and Bundesrat have approved the reduction in value added tax and further tax aid initiated by the federal government. Here are the most important questions and answers on this topic:

Which tax rates apply - and for how long?
The VAT will be reduced for a limited period from July 1, 2020 to December 31, 2020. The regular tax rate drops from 19 percent to 16 percent, the reduced tax rate from 7 percent to 5 percent.

What does the tax reduction mean for goods that I have ordered but have not yet received?
When you buy goods, it is crucial when you receive them. If the delivery takes place between July 1, 2020 and December 31, 2020, the new VAT rates will apply. If delivery takes place after December 31, 2020, the usual sales tax rates apply.

You can obtain detailed information via the website of the Federal Ministry of Finance.

I have further questions

Please feel free to contact us, we are glad to answer your questions.

P. +49 6623 2096
E. This email address is being protected from spambots. You need JavaScript enabled to view it.

Stay healthy!
Your team from FLOTT

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